Frequently Asked Questions
Do we accept and bill insurance?
Yes, all insurances are billed by our biller. We are in network for Independence Blue Cross, TriCare and Medicare. Patients with other insurance often have out of network coverage for physical therapy which we will confirm for you. Our biller can also submit to your out of network insurance company for you to be directly reimbursed if you pay upfront.
What is the cost of treatment?
Our standard charge is $140/hr.
We accept Cash, Checks, Visa/MC, and Discover.
How long are my first and subsequent visits?
Patients are usually seen for one and half to two hours for the first visit. Then, based on the evaluation follow up visits are one to two hours each. Patients are usually seen one to two times per week depending on acuity.
Do I need a prescription?
Yes, a prescription is needed from an MD, DO, podiatrist, or dentist for patients with medicare. According to the Physical Therapy practice act in the state of Pennsylvania, physical therapists are able to evaluate and treat patients for 30 calendar days with a Direct Access License which I do have. However, many insurance companies will still require a prescription.
A patient may be treated without a referral as provided in this chapter for up to 30 calendar days from the date of the first treatment. A physical therapist may not treat a person beyond 30 days from the date of the first treatment unless the person has obtained a referral from a licensed physician, dentist or podiatrist. The date of the first treatment for purposes of this subsection is the date the person is treated by any physical therapist treating without a referral.
A certificate holder (PT with a direct access license) may not treat a condition in any person which is a nonneurologic, nonmuscular or nonskeletal condition or treat a person who has an acute cardiac or acute pulmonary condition unless the certificate holder has consulted with the person's licensed physician, dentist or podiatrist regarding the person's condition and the physical therapy treatment plan or has referred the person to a licensed physician, dentist or podiatrist for diagnosis and referral.
What do I wear?
Comfortable clothes and gym shoes are recommended. When receiving manual therapy, patients are treated with their clothes on.
"My nine year old son was in the middle of his third bout of severe hip pain with no known cause. We had seen 4 doctors at DuPont and had appointments with 2 to 3 more. No drugs helped. He was going on 5-6 weeks without walking. The doctors passed us from department to department with no answers. After our first visit with Penny, there was improvement. It was slow at first, then within a week he had significant improvement. He was walking and pain-free in less than 2 weeks. As we kept seeing Penny, he improved not just physically but also she helped him not be afraid of putting weight on that hip. We now feel more in control of his healthcare. If this should ever happen again, we know the first appointment we will make. Thank you Penny for treating not just his hip, but his whole body."
-Pamela M. Devon, PA
"I injured my knee and was diagnosed with a torn meniscus. My doctor recommended surgery but I decided to try PT first. During the manual therapy, I noticed that my swelling went down quickly and I could bend my knee easier. I also had a bone bruise on the MRI. The IMT helped to decrease the pain of the bone bruise. When I finished treatment, I was able to bend my knee, do deep squats, and walk up and down stairs pain-free. This was about 3 years ago and I was able to avoid surgery and not have to miss a month of work. Thanks to Penny and IMT."
-Allan S., Springfield, PA
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Innovative Physical Therapy, 828 Paoli Pike, West Chester, PA 19380 (610) 344-7210
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